Callen Customer Management Ltd

There are any number of reasons why a company may opt to use an interim manager. This can often be to drive a required operational or strategic improvement to the business. Similarly it can be to provide focus on a key project or to provide capacity for existing staff to apply that focus. In many cases it can be simply to provide cover for an existing member of a company's senior team during an extended period of absence or during a prolonged permanent recruitment programme

Callen Customer Management has experience of providing interim support in almost all of the circumstances.

Our clients have included many of the UK's and the worlds leading brand names from markets as diverse as Mobile telecoms, Utilities, Internet service providers and leading charities.

Our style is to understand the needs and requirements of our clients. This involves agreeing formal terms of reference along side understanding the culture and style of their organisation such that the arrival performance and departure of our interim manager is seemless and beneficial.

Through our extensive network of associates we are able to provide interim expertise in every facet of customer service and contact centre activity